The distributed common ground systemarmy dcgsa is the armys premier intelligence, surveillance, and reconnaissance isr enterprise for the tasking of sensors, analysis and processing of data. Jones saw that these changes were executed and implement in record time. Leverage it asset management that is included in sysaid help desk. This ground breaking strategy required comprehensive market research to determine the commercial markets ability to deliver. For help, please contact the dicks sporting goods technology service desk at 18664183456.
Find extensive hardware and software fleet product support. Dcgsn help desk systems engineer in north charleston, sc. Dcgs a fse software system engineer 1220 to current leidos fort hood, tx. Specialize in the development of software solutions in support of system integration, capability enhancements. The di2e devtools are available at no cost to any intelrelated project in the dod or ic. The system operator has the capability to access the dcgsa software. Additionally, the vendor provides 247 help desk support to its supported users from conus locations. Every major command, service, and agency in dod and the intelligence community. Army posted a request for information on behalf of project manager distributed common ground systemarmy pm dcgsa. Jan 05, 2015 maintenance management in a military intelligence brigade. Dcgs a fsesoftware system engineer resume example leidos. Ittech jobs in south carolina,columbia,greenville,charleston. It is what makes customercare service efficient and enterprising. Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and it service.
Take, for example, one of the armys most critical intelligence data systems, the distributed common ground systemarmy. Victor42 integrates it solutions with management and strategic consulting to fulfill. In todays modern battlespace, intelligence is the driver of operations. The distributed common ground system, dcgs, is designed to meet the isr needs of commanders. Dcgsn makes maximum use of mature commercial governmentofftheshelf and joint services software, tools and standards to provide a scalable, modular and extensible multisource capability that is interoperable with the other service and agency dcgs systems. A great help desk is at the heart of great customer support. Software tools allow users to select and pull from dcgsas 700plus data. Under the amcom express contract, ipt has provided systems integration, software development, technical analysis, and c2isr command and control, intelligence, surveillance, and reconnaissance support to the aflcmc software engineering directorate sed for the air force distributed common ground system af dcgs. In response, the mos 35t determines if the system has hardware or software faults and provides an ini. Hardware and software installation and maintenance. Additionally, the vendor provides 247 help desk support to its. It help desk is one of the features of solarwinds web help desk, which is a webbased ticketing system for businesses.
Dcgsa fse software system engineer 1220 to current leidos fort hood, tx. Hey, we get it and we make it easy for you to manage it. Seeking a software systems engineer supporting the distributed common ground system, navy dcgsn family of systems fos help desk which includes. The distributed common ground system navy dcgsn program provides the navys primary intelligence. Help desk software solutions vary in functionality, pricing and underlying technology. Distributed common ground systems dcgs distributed common ground systems dcgs was the defense airborne reconnaissance office daro vision for the integrated architecture of all groundsurface. See hesk in action and test its functionality today. Army, distributed common ground systemarmy dcgsa network.
Air force distributed common ground system af dcgs geospatial intelligence geoint baseline 4. The pmfws is a laptop personnel computer platform automated information system ais with dcgsa software. Distributed common ground system raytheon intelligence. Well help you track technology issues as they emerge so your business can keep. Collaborators across echelons and distances can maintain situational awareness while automating many of their daily tasks. Air force distributed common ground system af dcgs. Leverage it asset management that is included in sysaid help desk solution right out of the box. The navwar acquisition integrated logistics online repository sailor is fully accessible online and navy 311 customer support is. Dcgs n is the navys premier intelligence, surveillance and reconnaissance isr processing system. Bicesx would serve as an interface through which users can access the kind of. Command post of the future cpof general dynamics mission. The content herein is a representation of the most standard description of servicessupport available from disa, and is subject to change as defined in the terms and conditions.
Dcgs enterprise engineer jobs, employment skip to job. Command post of the future cpof enables warfighters to visualize the battlefield and plan the mission through a dynamic view of critical resources and events. Dcgsn is the navys premier intelligence, surveillance and reconnaissance isr processing system. Leidos hiring dcgsn help desk systems engineer in north. Accapg in support of the program executive office intelligence, electronic warfare. Leidos has an opening for a systems engineer in support of the dcgs n help desk. Distributed common ground systemarmy dcgsa increment 1. Palantir software supports small unit situational awareness, but is not sufficiently funded to support the broader role that dcgsa fulfills.
Users of fbcb2, jcr, and jbcp are advised to ensure their gps receivers are keyed during all operations. Af dcgs participates in the department of defense dod intelligence. Space and naval warfare systems command office of public affairs and corporate communications contact. This paper is written from the viewpoint of a military intelligence officer with. The system consists of the laptop with an integrated display and keyboard with touch pad. Distributed common ground systemarmy dcgs a is the united states armys primary system to post data, process information, and disseminate intelligence, surveillance and reconnaissance isr information about the threat, weather, and terrain to echelons. The army called the system dcgsa software baseline 1. Hardware includes user laptops and desktops, fixed, portable and vehiclemounted servers, and ground stations to receive, share and store collected intelligence. Help desk software keeps track of all your customer conversations across multiple channels in one place, so your help desk team can support your customers better and faster. Weve created this buyers guide to assist potential purchasers in determining which help desk software best fits their needs. Af dcgs consists of multiple ground systems at dispersed operational sites.
Provided knowledge on how feedpipes works to allow data to be ingested into the database and how to properly configure the database schemas, indexes, and triggers for this data and steps on how to properly configure safemove for receiving the. The distributed common ground systemnavy dcgsn program provides the navys primary intelligence. The content herein is a representation of the most standard description of services support available from disa, and is subject to change as defined in the terms and conditions. Help desk software refers to a computer program that enables customercare operators to keep track of user requests and deal with other customercarerelated issues. Cookies help us to improve your website experience. Growing up with dcgs a distributed common ground systemarmy has been both painful and insightful. Dcgsn help desk systems engineer with security clearance. The current capability also supports conus and oconus based training for deploying or deployed soldiers. Hiring help desk systems engineer, dcgsn ccop niwc sc. Lead the development and integration of new dcgs systems, to include operational evaluations of new systems and modifications to existing systems, in order to.
Growing up with dcgsa distributed common ground systemarmy has been both painful and insightful. Generally, customer service help desk software consists of at least 3 parts, and together these 3 functionalities form the crux of the help desk s operations. Grsi is actively looking for dcgs n help desk systems engineer to join our growing team. Software applications providing realtime control of isr assets. This paper is written from the viewpoint of a military intelligence officer with seven years on active duty. The job network hiring dcgs n help desk systems engineer.
Training is provided on an adhoc and routine basis as units rotate into theater every 69 months. Feb 28, 2020 the pmfws is a laptop personnel computer platform automated information system ais with dcgs a software. Dcgs is designed to meet the intelligence, surveillance and reconnaissance needs of joint and combined task force commanders. Dcgsa is a system of systems and consists of more than 60 components. The perties file that ships with jira has the default logging levels specified. The dcgs n help desk provides hardware, i3 and gale software, and operational support to dcgs n. We support thousands of software development and project management groups. Dcgs n help desk systems engineer job in north charleston south carolina ittech, software development description job description. Ticket management this is the quintessential part of any support software. The person running the help desk generates a trouble ticket in altiris. Search careerbuilder for dcgs a jobs and browse our platform. Dcgs a provides commanders the ability to task battlespace sensors and receive.
Maintenance management in a military intelligence brigade. The embedded dcgs will be a software capability hosted on future combat system fcs vehicles, aerial common sensor aircraft, and other platforms. The system operator has the capability to access the dcgs a software application packages that are loaded. A cloud based help desk software also helps you get realtime insight about the messages youre receiving from customers and how your team is performing. On fcs vehicles, the embedded dcgsa will meet the fcs isr requirements, which include the capability for the synchronization and control of organic sensors. Army acquisition support center usaasc provides oversight of the army acquisition workforce and supports the program executive offices with resource management, human resources and force structure. You may use pages from this site for informational, noncommercial purposes only.
Take your help desk to the next level gain control over your it system using all the features sysaid offers it asset management. Seeking a software systems engineer supporting the distributed common ground system. Seeking a software systems engineer supporting the distributed common ground system, navy dcgsn family of systems fos help desk. Provides the power of the network to share situational awareness sa and command and control c2 information toward the efficient use of resources. The af dcgs provides software tools for operators to task, process, exploit, and disseminate intelligence, surveillance, and reconnaissance information to the joint force air component commander.
Systemarmy dcgsa operator requests diagnostic support from the 470th military intelligence brigade help desk for an underperforming workstation. The lowstress way to find your next computer help desk job opportunity is on simplyhired. There are over 17,634 computer help desk careers waiting for you to apply. She also championed the launching of the dcgsa help desk, a support. Our customers make the software that powers warfighting. The most common gps receivers used by fbcb2, jcr, and jbcp are the defense advanced gps receiver dagr and the ground based gps receiver application module gbgram. Dcgsa increment 1 includes the portable multifunction.
Zendesk help desk software choose the best helpdesk software. It gives commanders the ability to task battlespace sensors and receive intelligence. Dcgsn help desk systems engineer leidos north charleston, sc 3. To evaluate the systems ability to help users find, process, exploit, and disseminate intelligence. Apply to system engineer, engineer, geospatial engineer and more. Distributed common ground systemarmy dcgsa system engineer. The system operator has the capability to access the dcgsa software application packages that are loaded. Distributed common ground systemarmy dcgsa is a systemofsystems that supports the intelligence warfighting function to assist the commanders visualization and understanding of the threat and other relevant aspects of the operational environment. Under the amcom express contract, ipt has provided systems integration, software development, technical analysis, and c2isr command and control, intelligence, surveillance, and reconnaissance support to the aflcmc software. The dcgs n help desk provides hardware, i3 and gale software, and operational support to dcgs n customers 24 hours by 7 days a week. Well help you track technology issues as they emerge so your business can keep humming right along. Dcgsn help desk systems engineer job in north charleston south carolina ittech, software development description job description.
Help desk software enables support agents to track, prioritize, and solve customer support tickets. Army acquisition support center usaasc provides oversight of the army acquisition workforce and supports the program executive offices with resource management, human resources. Help desk software with powerful ai assistant zoho desk. Glassdoor lets you search all open help desk jobs in charleston, sc. Providing a suite of development and management services for the defense intelligence information enterprise that enables users to build valued software faster and more securely. This position is instrumental in supporting the distributed common ground system, navy dcgsn family of. The dcgsn help desk provides hardware, i3 and gale software, and operational support to dcgsn. Army posts pm dcgsa rfi intelligence community news. Grsi is actively looking for dcgsn help desk systems engineer to join our growing team. Some are actively conducting agile software development, while some are less agile.
658 1301 1141 297 1212 300 717 316 1013 1467 1426 1003 529 1302 106 349 955 548 605 1489 1410 1166 468 26 1218 129 471 953 62 175 776 977 623 261 801 515 1188 978 316 1299 1423 323 97 225 1214